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Elo Support

Need help with Elo? We're here to help.

About Elo

Elo helps you plan your meals, discover recipes, and organize your weekly grocery list with the help of AI.

Contact Support

If you're experiencing an issue, have a question, or want to share feedback, reach out to us directly.

✉ elo@dhcreations.co

We aim to respond as quickly as possible.

Common Questions
Elo isn't responding to my voice
Make sure microphone access is enabled for Elo:
iPhone Settings → Privacy & Security → Microphone → Elo
Then reopen the app and try again.
My meal plan isn't what I wanted
You can talk to Elo and ask it to change individual meals, ingredients, preferences, or your entire weekly plan.
How do I manage my subscription?
Subscriptions purchased through Elo are managed through your Apple ID.
iPhone Settings → Your Name → Subscriptions → Elo
From there, you can view, change, or cancel your subscription.
How do I request a refund?
Purchases made through the App Store are processed by Apple. Refund requests can be submitted directly through Apple's purchase support system.
Privacy

For information about how Elo handles your information, please review our Privacy Policy. To understand the rules governing your use of Elo, see our Terms of Service.

Still Need Help?

Email us and we'll get back to you as soon as we can.

✉ elo@dhcreations.co

When contacting support, please include a short description of the issue and, if possible, a screenshot so we can help you faster.